How WortBee handles your data

This Privacy Policy explains how WortBee ("WortBee", "we", "us", or "our") collects, uses, and protects your personal information when you use the WortBee mobile application and website (together, the "Service"). WortBee is operated by Md Atahar Hossain as an individual developer.

1. Who we are

The Service is operated by Md Atahar Hossain as an individual developer. For any privacy-related questions or requests, you can contact us at shajib.ruet07@gmail.com.

2. Age restriction

The Service is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

3. Information we collect

We only collect the information needed to operate the Service:

• Account information. When you sign in with Google or Apple, we receive your email address, name, and a unique user identifier from the provider. If you sign in with Apple and choose to hide your email, Apple gives us a relay email address instead.
• Learning data. We store the decks and vocabulary you study, your learning progress (which words you have learned, review schedules), and items you favorite. This is needed to provide the core learning experience.
• Audio playback data. WortBee serves pre-generated audio clips for the vocabulary items in this release from our servers. Listening to those clips does not upload your own voice or create a voice profile.
• Subscription and purchase data. If you purchase WortBee Pro, we and our billing provider (RevenueCat) process information about your transaction — such as the product purchased, subscription status and renewal dates, the store (Apple, Google, or web), and an app-specific user identifier. We do not receive or store your full payment card details; those are handled by Apple, Google, or the web payment processor (Stripe).
• Diagnostic data. We use Sentry, a third-party error-reporting service, to collect crash reports and performance data so we can identify and fix bugs. These reports typically include the type of crash, app version, device model, operating system version, and stack trace. We do not intentionally attach your email, name, or user identifier to these reports.
• Device and log data. Our servers automatically record standard log information such as IP address, request timestamps, and the API endpoints accessed. We use this information for security and reliability purposes.

We do not collect precise location, contacts, photos, camera images, browsing history outside the app, or voice recordings in the current release.

4. How we use your information

We use the information we collect to:

• Create and manage your account and let you sign in.
• Provide the Service's core features, including decks, learning progress, favorites, review queue, and audio playback.
• Diagnose crashes and improve the stability of the Service.
• Communicate with you about account or service-related issues.
• Detect and prevent abuse, fraud, or security incidents.

We do notuse your information for advertising or to track you across other companies' apps or websites. We do not sell your personal information.

5. Legal basis for processing (EEA / UK users)

If you are in the European Economic Area or the United Kingdom, our legal basis for processing your personal information is:

• Performance of a contract — to provide the Service you have requested by creating an account.
• Legitimate interests — to operate the Service securely, fix bugs, and improve reliability (diagnostic data).
• Legal obligation — to comply with applicable laws and respond to lawful requests.

6. Sharing with third parties

We do not sell or rent your personal information. We share limited information only with the following service providers, who act on our behalf:

• Google and Apple — for sign-in and authentication.
• Sentry — for crash reporting and diagnostic data.
• RevenueCat — our subscription and entitlement platform, which processes purchase and subscription data to manage your Pro access.
• Stripe — payment processor for web subscriptions.
• Hosting providers — our servers are hosted with Hetzner Cloud and other infrastructure providers under standard data-processing terms.

We may also disclose information if required by law, court order, or to protect the rights, property, or safety of users or the public.

7. Data retention

We keep your account information and learning data for as long as your account is active. If you request account deletion in the app or by contacting us, we will delete your personal information from our active systems within 30 days, subject to limited exceptions where we are required to retain information for legal or security reasons. Diagnostic data is retained by Sentry according to their default retention practices.

Pre-generated audio clips are part of the service content and may be regenerated if needed, but they are not voice recordings from users.

8. Your rights

Depending on where you live, you may have the following rights regarding your personal information:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and personal information.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, email us at shajib.ruet07@gmail.com. We will respond within a reasonable time and in accordance with applicable law.

9. Account deletion

You can delete your WortBee account at any time from the Profile screen in the mobile app. If you cannot access the app, you can also request deletion by emailing shajib.ruet07@gmail.comfrom the email address associated with your account. We will delete your account and associated personal information within 30 days of the request.

10. Security

We use industry-standard security measures, including TLS in transit, encrypted storage for sensitive data, and access controls on our servers, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. International data transfers

Our servers and service providers may be located outside your country of residence. By using the Service, you understand that your information may be transferred to and processed in countries that may have different data-protection rules than your home country. Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses.

12. Tracking and advertising

WortBee does not engage in cross-app or cross-website tracking. We do not use advertising identifiers (such as Apple's IDFA), and we do not show ads. We do not share your information with advertising networks or data brokers.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. If the changes are material, we will provide additional notice (for example, by email or an in-app notice).

14. Contact

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact:

Md Atahar Hossain
Email: shajib.ruet07@gmail.com