Need help with WortBee?
Use this page for account access, audio playback questions, bug reports, and feedback.
Email support
Send us a message
Tell us what happened and we will reply by email.
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Privacy
Read the policy
See how WortBee handles account data, learning progress, and audio playback.
Terms
Read the terms
See subscription, billing, acceptable-use, and account rules.
Guest-friendly
Start learning without creating an account first.
Sync later
Sign in with Apple or Google when you want to keep progress.
Audio playback
Tap the speaker button to hear pre-generated word audio.
Common questions
Answers to the things people ask most often
These answers mirror the flows available in the app today.
Can I use WortBee without creating an account?
Yes. You can start learning right away as a guest, then sign in with Apple or Google later if you want to sync your progress.
How do I delete my account?
You can delete your account from the Profile screen in the app. If you cannot access the app, email us from the address associated with your account and we will help you with the deletion request.
Why does the app play audio?
WortBee includes pre-generated audio clips for the vocabulary items in this release so you can hear how the word sounds. Listening to those clips does not record your voice in the current release.
How do I report a bug or send feedback?
Send a short email with your device model, OS or browser version, and a screenshot if possible. That makes it much easier to reproduce and fix the issue quickly.